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Talk to a human about
NYC compliance.
Sales for portfolios. Support for existing customers. Partnerships for expediters and hearing reps. Press, press, press.
— Direct channels
Pick the right door.
We answer every email from a real human in New York. Choose the inbox that matches what you need — the routing is not a trick, each one goes to a different team.
Sales & portfolios
[email protected]
10+ buildings, enterprise features, SSO, custom SLAs.
Typical reply · Same business day
Product support
[email protected]
Alert issues, billing questions, feature requests from existing customers.
Typical reply · <12h Pro · <2h Portfolio
Partnerships
[email protected]
Expediters, hearing reps, violation-removal specialists, PM platforms.
Typical reply · 2 business days
Press & media
[email protected]
Data requests, interviews, NYC compliance trend analyses. We share anonymized data.
Typical reply · 1 business day
Not sure which to pick? Email [email protected] and we'll route it for you.
— HQ
Built in New York.
Obsessed with how this city works.
We live here. Our engineers walk by inspectors every morning. That distinction matters when the product has to speak DOB NOW, BIS, OATH docket numbers, and BIN lookups fluently.
Address
Manhattan, NY
General inbox
[email protected]Hours
Mon–Fri · 9am–7pm ET
Monitoring engine: 24/7/365